From this point forward I will no longer refer to the PSN related issue as an outage. The restoration process has begun and therefore is no longer an outage. Sony updated the "Official PSN forum" today saying "May 31st is the aim for ALL the PSN services to be restored and restoration of Online game-play across the PlayStation®3 (PS3) and PSP® (PlayStation®Portable) systems is the first phase of that restoration plan.".
My analysis of that statement and in consideration of previous statements, I have come to these conclusions.
1.) That we will not have the PS Store or Qriocity services until May 31
2.) That this will be a phased roll-out
3.) That the first phase of this roll-out (online game-play) is going to begin soon.
Unfortunately there isn't enough information to say if chat and trophy sync will be included with online game-play. Sony has indicated those would be some of the first services to be restored. However, it is possible that they will be included with the second stage.
It is time to start holding your breath while you log on. The restoration process has begun! LET THE GAMES BEGIN!!!